The first step in managing IT with more strategy in the current scenario is to understand its relevance to the company as a whole.
Until recently, being a technology manager meant planning and implementing actions that support productivity - offering the tools and keeping the system running.
Today, his work is much more challenging: delivering technology-based solutions has become the focus of the business as a whole. Your sector influences how the company behaves, how it positions itself and how it delights the customer.
So keep this in mind: improving IT strategic planning means giving your company more breathing room. You need this notion to understand your responsibility as well as to demonstrate that value at upcoming board meetings.
Strategic IT planning
The strategic planning of a company must seek an efficient integration with the other areas of the business, so that the objectives are aligned and are achieved in the best possible way. The IT area has the particularity of relating directly to all the others, becoming essential in the process of strategic alignment.
The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements. They manage all onsite fitting, patch-up, maintenance, and test cases. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out.